Landseer Lake

INFO

​How Do I Place An Order?

If you would like to place an order from the website just add the item to cart & then either continue shopping for additional items or checkout & follow the payment instructions. 

Delivery/Shipping

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We Ship worldwide.

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All items listed on our website include the postage cost within the UK. This will usually be via Royal Mail Second Class Signed, Special Next Day Delivery or myHermes delivery. For large heavy items a selected courier will be used via a discounted courier booking site.

We are very conscious of the high cost that postage can be especially overseas, so we will always endeavour to secure the best possible price for shipping whilst maintaining the appropriate level of insurance.  

We will always combine postage for multiple purchased items.  

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Import Duties

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Please note that all import duties and local taxes are payable by the purchaser.

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​Secure Ordering & Payment Options

We accept the following forms of payment; -

• Credit/Debit Cards (Via PayPal)

• PayPal (You do not need to have a PayPal account to pay by PayPal using Card payment)

• UK Sterling Cheque

• Bank Transfer

• Cash

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Returns & Refunds

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In accordance with Distance Selling Regulations, we offer a 14 day money back guarantee. The item must be returned in its original packaging and condition. Return shipping expenses will be the buyer's responsibility.

If the item is not as described or damaged in transit we will of course give a full refund (including return postage) on safe return to us of the item.

For goods damaged during shipment please inform us and the shipper within 24 hours of receipt. In such circumstances all packaging should be retained for inspection by the insurers.

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